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Terms and Conditions 

At Elizabeth's Flowers, we’re dedicated to making your special day even more memorable with our beautiful wedding flower arches available for hire. Before you embark on this dreamy floral journey with us, we kindly ask you to review the following terms and conditions carefully. These guidelines are designed to ensure a seamless and enjoyable experience for both you and future clients. Thank you for entrusting us with a part of your celebration, and we look forward to bringing your floral dreams to life!

Terms and Conditions

1. Booking and Rental Period:

  • The rental period for wedding arches is 48 hours, starting from the agreed-upon collection time from our studio.

2. Collection and Return:

  • The wedding arches are to be collected from and returned to our studio.

  • Upon collection, the arches will be provided in safe and sturdy plastic tubs suitable for transportation in a car's boot or back seats.

  • The dimensions of the tubs are [...].

  • It is the responsibility of the customer to ensure that the arches are returned in the same condition as they were received.

3. Maintenance and Care:

  • The flowers are affixed to the arch using Velcro in three main sections, and fabric is draped over, as demonstrated in the provided video.

  • Customers are expected to handle the arches with care and ensure that they are assembled securely using the provided screws.

  • Any damage caused to the arches while in the customer's care, including breakage or improper assembly, may result in forfeiture of the deposit.

4. Deposit:

  • A deposit is required upon booking, which will be refunded upon the safe return of the arches in their original condition.

5. Liability:

  • We hold no responsibility for the appearance or structural integrity of the arch if it is not assembled as per the instructions provided in the demonstration video.

  • Customers are advised to assemble the arches securely to ensure stability and aesthetics for their event.

6. Cancellation Policy:

  • Cancellations must be made within 1 month prior to the event date to receive a full refund and the deposit back.

  • Cancellations under 1 month prior to the wedding date will only receive half of the full payment back.

7. Agreement:

  • By booking our wedding arches, customers agree to abide by these terms and conditions.

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